Our goal is to offer you the best shipping options, no matter where you live!
We are transparent and true to our Shipping times and processing time!
Shipping to Germany Enabled apart from USA,Canada and Australia!
SHIPPING DURATION
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Once the order is shipped , an email notification is sent to the customer at every phase during Transit.,
Processing time : 1-3 days
kindly do leave additional 1-3 days extra in case due to any impact of Pandemic situation.
Rest assured we will update you with regular timely status on the shipments etc.,We are here to help , hence please send through email in case of any issues, clarifications. Also you can track the status once tracking number is generated.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest.
Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order
and to get it to you as fast as possible!
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can!
Shipping duration varies from product to product and the Shipping option selected.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling.
If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize!
The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package
with quicker shipping and full tracking, if possible.
Or We shall refund the whole amount as per Customer's request!
It may take more than an estimated time during rare occasions due to high season,public holidays etc., EssenstialsOnEarth will not take responsibility of any delivery delays that happen due to third-party services.
EssentialsOnEarth will not held responsible for lost goods if an incorrect shipping address is provided.
Should your package not show up,please contact us at info@essentialsonearth.com (or) +61469818613. we are just here to only help!
Rest assured , we will do our best to ensure smooth service !